Customer success stories
Meeting all customer experience needs with a flexible, scalable cloud solution Read the storyOther resourcesease of use
Reliable, cost-effective, support
This customer story reveal how to respond to the changing needs of an organization with a solution that is easy to manage and quickly profitable. In this use case, you will learn how Quicken successfully implemented its new cloud platform for its contact center with strong deadline constraints. The cloud offered the reliability and flexibility Quicken needed to quickly and cost-effectively add services thanks to its micro-services architecture.
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CERITEK is a consulting and services company specializing in the design, production and maintenance of innovative solutions for contact centers. We provide brands with methodologies, tools, and know-how that drive rich and engaging experiences for their customers, regardless of device, channel or platform of interaction.